What Information do we collect?
The first type of information is un-identified and non-identifiable information pertaining to a User(s), which may be made available or gathered via your use of the Site (“Non-personal Information”). We are not aware of the identity of a User from which the Non-personal Information was collected. Non-personal Information which is being collected may include your aggregated usage information and technical information transmitted by your device, including certain software and hardware information (e.g. the type of browser and operating system your device uses, language preference, access time, etc.) in order to enhance the functionality of our Site. We may also collect information about your activity on the Site (e.g. pages viewed, online browsing, clicks, actions, etc.).
The second type of information Personal Information which is individually identifiable information, namely information that identifies an individual or may, with reasonable effort, identify an individual. Such information includes:
Device Information: We collect Personal Information from your device. Such information includes geolocation data, IP address, unique identifiers (e.g. MAC address and UUID) and other information which relates to your activity through the Site.
Personal data required to make the reservation: this is collected via Wix portal
How do we receive information about you?
We receive information about you from various sources
When you voluntarily provide us with your personal details on order to make an enquiry on our site When you access or use our site in connections with your use of our services From third-party providers, services when you have previously used our accommodation services
What information do we collect?
User rights - You may request to
Receive confirmation as to whether or not personal information concerning you is being processed and access your stored personal information, together with supplementary information.
Receive a copy of personal information you directly volunteer to us
Request recertification of your personal information that is in our control
Request erasure of your personal information
Object to the processing of personal information by us
Request to restrict processing of your personal information by us If you wish to exercise any of the above rights, please contact firstname.lastname@example.org
Retention We will retain your personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable opportunity. Under applicable regulations, we will keep records containing client personal data, account opening documents, communications, and anything else as required by applicable laws and regulations.
We may rectify, replenish, or remove incomplete or inaccurate information, at any time and at our own discretion
How do we safeguard your information? We take great care in implementing and maintaining the security of the Site and your information. Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorised access or abuse our Site, and we make no warranty, express, implied, or otherwise, that we will prevent such access.
Marketing We may use your Personal Information such as your name, email address, telephone number, etc., ourselves for the purpose of providing you with promotional materials concerning our services which we believe may interest you. To respect your right to privacy, within such marketing materials we provide you with the option to opt out of receiving further marketing offers from us. If you request to opt out, please inform us immediately and we will remove your email address or telephone number from our marketing distribution lists.